Refund policy

Return and Exchange Policy:

• • Product Condition: Please note that all items offered in our store are second-hand (pre-owned) products.

  • General Return Policy: All sales, including clothing items, are final. Returns or exchanges are only accepted if the product has an undisclosed defect or significantly differs from its description, as detailed in our Return Policy.

  • Shipping Costs: The customer is responsible for all return shipping fees.

  • Velussio Purchases: Any products purchased using "Velussio" are strictly non-refundable and non-exchangeable.